• Likelihood of recommending Serena Lau to family and friends
• • Tell us about your experience with Serena Lau

Serena Lau's Office & Staff

• Ease of scheduling urgent appointments
• Office environment, cleanliness, comfort, etc.
• Staff friendliness and courteousness
• Total wait time (waiting & exam rooms)
  • Under 10 minutes
  • 10 – 15 minutes
  • 16 – 30 minutes
  • 31 – 45 minutes
  • Over 45 minutes

Experience with Serena Lau

• Level of trust in provider's decisions
• How well provider explains medical condition(s)
• How well provider listens and answers questions
• Hpends appropriate amount of time with patients

Tell Us About Yourself

• • Display Name
• • City, State:
• Your gender:
  • Male
  • Female
• Your age group:
  • 18-24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
• Number of office visits you've had in the last 2 years:
  • 0
  • 1
  • 2 - 5
  • 6 - 10
  • 11 - 30
  • 31 - 60
  • 61 - 100
  • 100+

Finish Here

• How would you like to confirm your survey information?
  • Email
  • Phone
• • Email Address:
• • Phone Number:
  Standard text messaging and data rates may apply.