Frequently Asked Questions

FAQs > Do I need a SharecareRx coupon at the pharmacy to receive my savings?

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What happens if I lose my SharecareRx coupon/code? Can I get another coupon? Can I use SharecareRx if I have Medicare or Medicaid? Can the members of my family also use my SharecareRx coupon? What if I lose or misplace my SharecareRx savings coupon? Do I need a SharecareRx coupon at the pharmacy to receive my savings? Do I need to print a new SharecareRx coupon every time I fill my prescription? Do SharecareRx coupons expire? Can manufacturer coupons be used with SharecareRx? If I am not a U.S. Citizen, can I use SharecareRx?

Do I need a SharecareRx coupon at the pharmacy to receive my savings?

No. You do not need to have your SharecareRx coupon with you when you fill your prescription at the pharmacy. If you have used your SharecareRx coupon at the same pharmacy location, your SharecareRx information should be stored in the system. You can ask the pharmacist to look it up. If your information is not stored in the system, you need to provide the pharmacy with the BIN, PCN, Group, and Member ID numbers from your coupon. As long as you have those four numbers with you, the pharmacist will be able to process your transaction. We recommend that you always take your SharecareRx coupon with you to the pharmacy and present it with your prescription. You can generate a new coupon anytime you need by visiting SharecareRx.com.