Frequently Asked Questions

FAQs > How do I transfer a prescription?

Articles in this Section

How does SharecareRx work? How can SharecareRx help me save if my insurance covers prescriptions? How do I transfer a prescription? How do I use SharecareRx to save on prescription drugs? How do I make sure my prescription dosage, quantity, or brand is properly selected? What is the customer service phone number? Who can benefit from SharecareRx? Is SharecareRx health insurance? Are there any age or enrollment restrictions? Does my doctor need to know about SharecareRx when writing my prescription? As an employer, how can my company and my employees benefit from SharecareRx? What medications can SharecareRx help with? Will any of my personal information be saved or shared?

How do I transfer a prescription?

Every pharmacy is different when it comes to transferring your prescriptions. Some let you complete the transfer online, while others require you to call them. Either way, you will need to provide the new pharmacy with some basic information: Your name The prescription information The name and phone number of your previous pharmacy The new pharmacy will then call your previous pharmacy and have your prescriptions transferred. While it varies from pharmacy to pharmacy, the transfer can take anywhere from a few hours to a couple of days to complete. (You can provide your SharecareRx information over the phone or at the counter when you pick up your prescription.)